Office Manager

NEFirst Credit Union is a fast-growing organisation providing ethical financial services across the North East including County Durham, Northumberland and all the boroughs that make up Tyne and Wear (Newcastle, Gateshead, Sunderland, North Tyneside and South Tyneside).

An exciting opportunity has arisen for an Office Manager to join our management team. We are looking for a professional manager to ensure long-term sustainability of NEFirst Credit Union through assisting with the management and delivery of ethical financial services and by supporting continuous growth in membership and new initiatives.

Essential Requirements

  • Minimum of 5 GCSEs at A* to C or equivalent 
  • And or evidence of CPD/ knowledge and experience.
  • Experience of staff supervision or management
  • Proven track record in customer services
  • An understanding of Financial Inclusion issues


Please forward cv and covering letter, detailing the skills and experience you could bring to the management team, to generalmanager@nefirstcu.co.uk

Applications close by Monday 12th August 2019 with interviews scheduled for week commencing 19th August 2019.

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Good Reasons to borrow from NE First Credit Union


Providing loans to Members is one of the main functions of NE First Credit Union. We encourage you to manage your money carefully by structuring loans around your needs and your ability to repay. There are no hidden charges or fees.



Regular savings is a good idea and is recommended by NE First Credit Union. You might like to save for holidays, Christmas, Education or simply to put something by for that ‘Rainy Day’. There is an annual dividend on savings.



NE First Credit Union also offers free life insurance on savings and loans.There is no need to worry about what happens to an outstanding debt in the event of your death as all credit union members have free life cover on their loans as well as their savings.



Temporary Change of Business Hours
With effect from week commencing 6th May
2019, the office based at Lenin Terrace, Stanley, will operate between the
9.30am – 4.00pm every Wednesday only.

Customer services will continue to be available to you
at both our Gateshead Office on West Street or at our Birtley Office, based in
Birtley Leisure Centre on Durham Road.

You can contact us by telephone or email:-
Tel: 0330 055 3666
Email: Gateshead@nefirstcu.co.uk

Our brand new office at Front Street, Stanley, will be
opening soon and we look forward to you joining us as we continue to develop our member services.

Please accept our apologies for any inconvenience
caused during this temporary arrangement

Many Thanks.
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